Her Husband Was a Dermatologist.
So Why Couldn’t He Figure Out What
Was Irritating Her Skin?
After years of trying every cream, shampoo and treatment, the answer wasn’t in another bottle.
It was something they had overlooked for years — the water in their shower.
For years, she had tried almost everything. Moisturizers. Prescription creams. Specialty shampoos. Different soaps. Different laundry detergents. Products for sensitive skin. Products for dry skin. Products that promised to calm redness, itching and irritation. Some seemed to help for a while. Most made very little difference.
Every morning seemed to begin the same way. Her skin felt dry and tight. Certain areas would become red and irritated. Her scalp frequently felt itchy and flaky. Some days were better than others, but the problem never really disappeared.
What made the situation particularly frustrating was that she happened to be married to someone who should have been able to help. Her husband was a dermatologist. He had spent his career treating skin. And yet, despite everything they tried, his own wife was still struggling.
Eventually, her frustration boiled over. “You do this for a living,” she told him. “There has to be something we’re missing.” She was right. But what they were missing wasn’t another cream. It wasn’t sitting inside their medicine cabinet at all.
“You do this for a living. There has to be something we’re missing.”
He Started Looking at Everything
Her husband went back to basics. Instead of searching for another product to put on her skin, he started thinking about everything her skin came into contact with during an ordinary day.
Her skincare products. Her shampoo. Her laundry detergent. The fabrics she wore. The environment inside their home. Even the water.
That last one caught his attention. Because there was one substance that came into contact with almost every inch of her skin, day after day.
Shower water.
It seemed almost too obvious. Most people spend enormous amounts of time thinking about what they put on their skin. Very few think about the water they wash it with. So he started digging. And what he discovered changed the way they thought about their shower.
Drinking Water and Shower Water Have Very Different Jobs
Municipal water treatment is one of the great public-health achievements of the modern world. Its primary purpose is to provide water that can be safely distributed through a massive network of reservoirs, treatment facilities and pipes before eventually arriving at your home.
Disinfectants such as chlorine play an important role in that process because they help control potentially harmful microorganisms as water travels through the distribution system. That is a good thing. But “safe drinking water” and “ideal water for every person’s skin and hair” are not necessarily the same question.
Depending on where you live and the characteristics of your local water supply, shower water can contain varying levels of disinfectant residuals, dissolved minerals and particles picked up within the water system. Hard-water minerals can also leave deposits on fixtures, glass and surfaces. Anyone who has scrubbed cloudy residue from a shower door has seen evidence of that firsthand.
And suddenly, her husband found himself asking a very different question. If people routinely filter the water they drink… why do so few of us think about filtering the water we shower in?
“If people routinely filter the water they drink… why do so few of us think about filtering the water we shower in?”
The Shower Became the Missing Piece of the Puzzle
This didn’t mean shower water was somehow the cause of every skin problem. It wasn’t. Conditions such as eczema, psoriasis and dermatitis are complex and can have many contributing factors. Changing shower water isn’t a medical treatment for them.
But her husband was no longer looking for a miracle cure. He was looking for things in her daily environment that might be unnecessarily aggravating already-sensitive skin. And shower water was something they had barely considered.
Think about it. A typical shower can last ten or fifteen minutes. Warm water runs continuously over your scalp, face and body. For someone who showers every day, that means hundreds of hours of exposure over the course of several years.
So he began researching shower filters. That created another problem.
Not All Shower Filters Are Doing the Same Thing
At first glance, the solution seemed easy. Buy a shower filter. But the more he looked, the more complicated it became.
There were filtered showerheads, inline filters, mineral beads, carbon filters and replacement cartridges containing different combinations of filtration media. And many of them were trying to accomplish several different things with a single filtration stage.
That raised another question: Could one small filter realistically be optimized for everything?
Reducing chlorine is one filtration challenge. Capturing sediment is another. Addressing particles, rust and mineral-related contaminants presents yet another.
The more he learned, the more logical another approach seemed. Instead of asking one filter to perform every job, why not separate the jobs?
That search eventually led him to a shower system he hadn’t encountered before. It was called Aquavai.
What Made Aquavai Different Wasn’t the Showerhead
At first, it looked like an unusually well-designed handheld showerhead. But that wasn’t what caught his attention. It was what was inside.
Aquavai used two separate filtration stages positioned in different parts of the shower system. And, importantly, the two filters weren’t simply duplicates of each other. They had different jobs.
Inside the handle was the first filtration system. Water entering the shower passed through a three-layer filter incorporating three unique stages: a selective ion-exchange medium called MetalGuard™, designed to capture dissolved metals; a copper-redox layer called AquaRedox™, designed to reduce heavy metals; and finally Chloroshield™, designed to capture chlorine.
But the filtration didn’t end there.
Aquavai incorporated another filtration system inside the showerhead itself. The first stage, MineralGuard™, was designed to capture scale and rust. A final second stage of granular activated carbon provided additional filtration of residual chlorine before the water reached the showerhead outlets.
It was a surprisingly simple idea. Instead of trying to make one filter do everything:
“Two filters. Two specialized functions. One cleaner shower.”
For the dermatologist, that distinction was what made Aquavai worth trying.
So They Changed One Thing
They didn’t throw away her skincare products. They didn’t stop following her treatment plan. And they certainly didn’t expect a showerhead to cure a medical condition.
They simply changed one part of her daily routine. The water she showered in would now pass through Aquavai’s filtration system first. Then they waited.
There was no dramatic overnight transformation. But over the following weeks, she began noticing something. Her skin didn’t feel quite as tight after showering. Her scalp seemed more comfortable. Her hair felt different. And perhaps most importantly, showering no longer seemed to leave her feeling as dry as it had before.
It wasn’t a cure. It was something much more believable. It was the removal of one potential source of unnecessary exposure from a routine she repeated every single day. And that realization changed the way they thought about skincare altogether.
We Spend Hundreds on What Goes Onto Our Skin
Walk into almost any bathroom and look around. There may be expensive shampoos. Conditioners. Facial cleansers. Serums. Moisturizers. Body washes. Hair treatments. Scalp treatments.
People will spend hundreds—sometimes thousands—of dollars every year trying to improve the appearance and feel of their skin and hair. Yet all of those products share something in common. Eventually, we step into the shower and rinse them away with whatever water happens to come through the pipe.
For most people, that isn’t something they’ve ever questioned. Maybe it should be.
Because the beauty industry has spent decades teaching us to think about what we put on our bodies. Aquavai asks us to think about something even more fundamental. What are we washing them with?
A Different Way to Think About Your Shower
Filtering your shower water isn’t a replacement for dermatological care. It isn’t a treatment for eczema, psoriasis or other medical conditions. And no showerhead should be presented as a miracle solution.
The idea behind Aquavai is considerably simpler than that. If you’re already carefully choosing your shampoo, skincare products and everything else that touches your body, it may make sense to pay attention to the water touching it too. Especially when showering is something most of us will do thousands of times throughout our lives.
For years, this couple had been looking inside bottles for the next thing to add to her routine. In the end, one of the most useful questions turned out to be about something they had barely noticed. The water coming out of their shower.
And once they started thinking about it, there was one question they couldn’t quite forget:
If you wouldn’t think twice about filtering the water you drink, why have you never thought about the water you shower in?
